Support Subscription Lite (Annual)
Cover all your extensions with timely and high-quality assistance from our support team. Keeping your subscription active, also grants you access to product updates of all extensions purchased before Feb 1, 2022.
This package includes:
- Standard Support
- Access to internal Knowledge Base and Community at Amasty Resolution Center
Keep extensions maintenance costs down from the onset
with more services included!
By purchasing advanced packages, you get more services included, which allows you to enhance the cost-effectiveness of extensions maintenance. Beyond savings, you will balance your team workload by delegating testing of all the implemented extensions updates and their support to our specialists.
- Standard Support
- Access to internal Knowledge Base and Community at Amasty Resolution Center
- + Free installation for all extensions
- + Free configuration service Product List:
Google Page Speed Optimizer
Free Gift
Special Promotions (Pro)
Shipping Suite
SEO Toolkit
Import and Export
$79/m
- Standard Support
- Access to internal Knowledge Base and Community at Amasty Resolution Center
- + Free installation for all extensions
- + Free configuration service Product List:
Google Page Speed Optimizer
Free Gift
Special Promotions (Pro)
Shipping Suite
SEO Toolkit
Import and Export - + Free installation of extensions updates
- + Сustomer success manager
- + Instant support in Slack If you have an urgent question you can use Amasty's Slack workspace. Thanks to direct communication with the support team via the Slack chat, you'll get answers faster than via a support ticket.
$99/m
- Standard Support
- Access to internal Knowledge Base and Community at Amasty Resolution Center
- + Free installation for all extensions
- + Free configuration service Product List:
Google Page Speed Optimizer
Free Gift
Special Promotions (Pro)
Shipping Suite
SEO Toolkit
Import and Export
$759/y
- Standard Support
- Access to internal Knowledge Base and Community at Amasty Resolution Center
- + Free installation for all extensions
- + Free configuration service Product List:
Google Page Speed Optimizer
Free Gift
Special Promotions (Pro)
Shipping Suite
SEO Toolkit
Import and Export - + Free installation of extensions updates
- + Сustomer success manager
- + Instant support in Slack If you have an urgent question you can use Amasty's Slack workspace. Thanks to direct communication with the support team via the Slack chat, you'll get answers faster than via a support ticket.
$949/y
Reap exclusive benefits
Relieve financial stress with flexible billing schedule
Cancel your subscription at any time
What’s included in our individual support service subscription?
This individual support service comes in three packages with different sets of options included, which can be billed monthly or annually and covers all extensions under one account installed on one Magento instance with full technical support.
Depending on the package you choose, the service can include:
Access to product updates
of all extensions purchased before February 1, 2022. As long as you keep your subscription active, you will receive updates for all extensions in your account within this support package after we launch product subscriptions.
Customer success manager
You will have a single point of contact, who will be your focal point of information concerning all support inquires to Amasty.
19/7 support
Our team is available 80% daily to provide you with timely support along with additional services.
Free installation for extensions
We will install all products purchased at Amasty and make sure that everything works smoothly.
Free configuration for extensions
Just provide us with the details on how you want an extension to work, and our support specialists will configure it for your Magento website.
Free installation of extensions updates
Per your request, our specialists will install all product updates you need upgrading them to the latest version available.
Support in Slack
If you have an urgent question, you can use Amasty's Slack workspace to get answers faster.